Help centre

Frequently asked questions

Answers to common questions about digital downloads and using Codeman products.

How do I receive a digital product?

After checkout through the linked payment provider, the provider will make the files available for download. The download link will be shown on the order confirmation or emailed to you.

Are products shipped physically?

No. Codeman products are digital files. Nothing will be posted to your address.

What software do I need?

Each product page will list the required software and compatible file formats. The Ultimate Budget Planner is an Excel workbook.

Can I get a refund?

Please read the terms and the refund information shown at checkout before purchasing. Digital-content cancellation rights can depend on the circumstances and the consent given at checkout.

Can I share or resell the files?

Unless a product licence says otherwise, downloads are for the purchaser's personal use and must not be redistributed or resold.